Specifier Review
Eaton expands touchpoint to include new website & rewards scheme

Eaton expands touchpoint to include new website & rewards scheme


Eaton’s Security business has announced the launch of its new look touch point website and new rewards scheme. As well as providing its customers with access to first class online information and technical support, Eaton now offers installers and alarm engineers the chance to participate in a brand new rewards-based incentive scheme where they can collect touch points and choose from a selection of great prizes.

As one of the security industry’s most established customer support initiatives, touch point will continue to provide a range of services that are specifically designed to help installers get the best out of Eaton’s security business industry leading products and systems. In addition, the company has developed a new online portal with a more intuitive design, so that information to be accessed more quickly and easily. Installation manuals can be downloaded and a new product compatibility feature even suggests devices that can work together in the same system.

Free-to-join, touch point still offers installers access to numerous other benefits such as product education, post-sales telephone based technical advice and support, and a web browser that allows remote access to control panels from anywhere in the world. Regular software updates can also be downloaded to allow alarm systems to operate to the latest performance and regulatory standards.

An exciting new element of touch point is a rewards based initiative, which allows members to collect points through the purchase of Eaton security products and redeem them against a wide selection of fantastic goods. Called touch points,installers will be able to collect them on all kits, the latest addition being all control panel and keypad kits. The single box solution provides not only excellent features, but also offers great value.

Various products will be rewarded with points throughout the year and touch points are accumulated by entering a code into an installer’s online account. All of the rewards can be accessed online, allowing members to save up for a particular item.

The incredible products that are available include Sony PlayStation 4 and Microsoft Xbox One game consoles, high street vouchers, TVs, home entertainment systems, experience days, cameras, coffee makers and watches. A range of highly desirable Apple products is up for grabs too, such as iPads, iPad Minis, iPod Touches and iPod Nanos. Eaton’s security business will regularly update and refresh the reward range, so that there’s always something for everyone to save for.

Trystan Bevan, UK sales manager at Eaton’s security business, commented, ‘We are incredibly proud of the benefits that being part of the touch point brings to our valued customers. I firmly believe that the improvements we have made to it make it an even more attractive proposition and the ability to collect touch points and redeem them for some excellent rewards makes it the complete information, technical support and rewards package.’

touch point is for security professionals and is completely free to join. Visit www.touch point -online.com.

Eaton Security House Vantage Point Business Village Mitcheldean Gloucestershire GL12 0SZ
+44 (0) 1594 541 932